Samsung Galaxy S4: Issues with the battery-Free replacements by Samsung.

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A number of Samsung Galaxy S4 battery issues have surfaced, although the device has only few months on sale. The story began when many owners of the Galaxy S4 started bringing their devices to the carrier they acquired them from, complaining about the phone’s staying power (about overheating, endurance degradation, and even straight-out swelling of the unit). For some the batteries either drain way too quickly, and some have even reported that their phone batteries have even swelled up in size which we guess does seem alarming, not to mention potentially dangerous.

The image which follows, shows the difference between a regular Galaxy S4 battery and one that has swollen up (on the right).

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The Samsung Galaxy S4 battery is a 2600mAh Lithium-Ion offering. Although all portable gadgets suffer from battery degradation over many years of use, the speed in which the Samsung Galaxy S4 has encountered this problem has surprised many.

Well Samsung appears to have taken note of this issue and has since acknowledged it. In a statement provided to TrustedReviews, Samsung has stated: “We are aware of this issue, which has affected a limited number of customers.”

An official spokesperson for the company added: “We ask all affected customers to please visit their nearest Samsung Electronics service centre, where they can receive a replacement battery for free of charge. We remain committed to providing the best possible user experience for our customers.”

However, some reports claim that the actual number of affected Galaxy S4 units is larger than one would expect. MobiFlip reported a few days ago that as many as 30% of Galaxy S4 units purchased from a German provider have faulty batteries, saying that it has obtained is information from an insider familiar with the matter. An actual number of affected buyers is not mentioned in the report, and Samsung will probably not mention it either (after all, it’s bad press as it is that a six-month smartphone already experiences battery problems that shouldn’t appear in new devices).

While the Samsung Galaxy S4 battery issues are said to be widespread within Germany, we have yet to hear reports of similar issues further afield.

Via

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